Deck fan damage during the October 30 cleaning

Prepared by Paul Lipof for the owner of North Georgia Clean. Times are Eastern Daylight Time. The footage is from my Deck Camera (UniFi Protect). The device logs are from my Home Assistant system and my UniFi network controller.

What happened. Your crew cleaned my house and windows on Thursday, October 30, from about 12:00 to 5:10 PM. I asked the crew to be careful with the cameras. At 3:15 PM a crew member pointed a pressure-wash wand up at my Deck Camera and blasted it. The lens was soaked and the camera was blinded for about two minutes. He then sprayed the deck ceiling and its beam, where my Big Ass Fans Haiku deck fan hangs.

The fan stopped working at the same moment. The fan had reported to my system every ten minutes for days. It sent its last report at 3:17:30 PM, while the ceiling was being sprayed (the camera shows the spraying from 3:17:02 to 3:17:43), and it has not worked since.

Timeline

TimeSourceWhat happened
Oct 30, 12:08 PMCameraThe crew first appears on the deck
2:56–3:11 PMCameraCrew members in North Georgia Clean shirts work on the deck
3:14:48–3:14:58CameraA crew member pressure-washes the deck floor, then swings the wand upward
3:15:00CameraThe spray hits the Deck Camera; the lens is completely covered with water
3:15:00–3:17:05CameraThe camera is blinded by water on the lens
3:17:02–3:17:43CameraThe crew member sprays the deck ceiling and beam overhead; water falls across the deck
3:17:30Fan logLast data the fan ever sent (temperature reading, 61.358 °F)
about 3:27Fan logNext ten-minute reading was due. It never came
3:18–3:26CameraMore hosing and spraying of the deck
4:05–5:10 PMCameraA second crew member washes the windows and glass with a hose and brush pole
Oct 31, 11:22 AMNetwork logThe fan's Wi-Fi radio is last seen by my network, then marked disconnected at 11:27 AM. It is still offline
Oct 31, 3:36 PMFan logHome Assistant marks the fan and its sensors unavailable

The camera was hit and soaked

The crew member pressure-washes the floor, raises the wand toward the camera, and at 3:15:00 the lens is covered with water. The camera stays blinded until about 3:17.

Video, 3:14:30–3:15:30 PM (1 minute, real time). The spray hits the camera at about 3:15:00.
3:14:52 crew member pressure-washing the deck floor
3:14:52. Pressure-washing the floor
3:14:54 wand raised
3:14:54. The wand swings upward
3:14:56 wand pointed up
3:14:56. Spraying upward
3:14:58 still spraying up
3:14:58. Still spraying upward
3:15:00 lens covered in water
3:15:00. The lens is hit and covered with water
3:15:30 camera still blinded
3:15:30. The camera is still blinded
3:16:20 lens still wet
3:16:20. The lens is still soaked
3:17:02 lens beginning to clear
3:17:02. Water still streaming on the lens

Spraying the ceiling where the fan hangs

At 3:17 the crew member points the pressure-wash wand straight up at the deck ceiling and its beam. The fan sent its last report at 3:17:30, between these two frames.

3:17:28 spraying up at the ceiling beam
3:17:28. Spraying up at the ceiling and beam, with mist and falling water across the deck. The fan's last report came two seconds later.
3:17:43 still spraying the ceiling
3:17:43. Still spraying straight up at the ceiling and beam
Video, 3:16:30–3:20:30 PM (4 minutes, real time). The overhead spraying starts at about 3:17.
3:18:53 deck soaked
3:18:53. The table, chairs and floor are soaked
3:19:31
3:19:31
3:19:53
3:19:53
3:25:02
3:25:02
3:25:52
3:25:52

The fan's log: its data stops at 3:17:30 PM

The deck fan (Big Ass Fans Haiku, network name DeckFan, IP 192.168.0.227, MAC 14:33:5c:21:4c:00) reports its temperature to my Home Assistant system about every ten minutes. This is the recorder history for October 30. After 3:17:30 nothing more arrived, ever.

Time (Oct 30)Fan temperature sensor (°F)
1:54:52 PM59.0
2:04:52 PM59.234
2:14:35 PM59.558
2:25:19 PM59.792
2:35:18 PM60.134
2:47:30 PM60.458
2:57:30 PM60.8
3:07:30 PM61.034
3:17:30 PM61.358, the last reading ever received
Oct 31, 3:36:34 PMunavailable (nothing in between, about 24 hours)

The fan's own motion sensor (binary_sensor.deck_fan_occupancy) last changed at 2:46:44 PM on Oct 30, then went unavailable. The fan itself (fan.deck_fan) went unavailable at 3:36:34 PM on Oct 31.

Network record for the fan (UniFi controller, read Nov 1)

NameDeckFan
MAC / fixed IP14:33:5c:21:4c:00 / 192.168.0.227
Connected throughDeck AP, 2.4 GHz Wi-Fi
Last seenOct 31, 11:22:31 AM
DisconnectedOct 31, 11:27:50 AM
Status nowOffline

The fan stopped sending data at 3:17:30 PM on Oct 30, while the ceiling was being sprayed. Its Wi-Fi radio stayed weakly connected until the next morning and then dropped off the network completely.

The whole visit

Timelapse of the Deck Camera, 12:00–5:15 PM, 300× speed (about one minute).
Full real-time recording, 3:10–3:35 PM (25 minutes).

Camera detections during the visit

Detections 3:00 to 3:31 PM
3:00–3:31 PM, including the spraying
Detections 3:53 to 5:10 PM
3:53–5:10 PM, window washing
Detections 12:00 to 3:00 PM
12:00–3:00 PM

Download

PDF report with the logs and images